Avaya IP500 Office V2 Control Unit

The Avaya IP500 IP Office V2 Control Unit is redefining how business communicates. The Avaya IP Office phone system family is the latest advancement in converged voice and data tech; and unified comms from Avaya. IP Office combines high end voice and data applications normally reserved for large enterprises; with easy to use tools that allow the smallest of businesses to deliver cutting edge customer service.

The Avaya IP Office family consists of the IP Office 500 series comms solutions. The Avaya IP Office IP500 V2 is the latest control unit in the Avaya IP500 suite of products; supporting IP Office Release 6.0 and higher. Avaya phone systems can be expanded through the use of expansion modules and cards.


Avaya IP500 Office V2 Control Unit – Features and Info

Enabling growing businesses to harness the power of unified communications

Avaya IP Office 500 is a highly modular unified communications platform, designed to meet the requirements of small and medium enterprises. The award-winning IP Office 500 gives growing companies a complete solution for telephony, messaging, networking, conferencing, customer management, and unified communications. In a single, compact solution, Avaya IP Office provides an unprecedented set of leading-edge communications capabilities to help your employees work smarter and serve your customers more effectively.

Flexible, Expandable, Scalable

With support for up to 12 expansion modules, IP Office 500 provides a combination of up to 384 analog, digital, and IP telephones that can be added quickly and easily. And with the ability to add up to 8 T1/PRI/E1 connections (192 T1/PRI channels or 240 E1 channels), there’s plenty of capacity to keep up with business growth. Analogue and SIP trunks are also supported, so you can connect your IP Office 500 to virtually any interface you desire.

Reliability. Dependable Security

IP Office 500 contains no moving parts such as hard drives or fans, which can fail or cause the unit to overheat. And because IP Office 500 uses a proprietary OS, it is less vulnerable to intrusions or hacking than products based on “standard” operating systems. With IP Office 500, you have the backing of Avaya — a global leader in business communications systems with a legacy of reliability for over 100 years.

Integrated Conferencing

IP Office 500 includes up to 128 conference channels (maximum 64 parties per conference) to allow quick set up of conference calls on the fly. Or, schedule them in advance and let IP Office notify participants automatically.

Built in Resiliency

For businesses with more than one location, IP Office 500 can deliver continuous operation while maintaining full-feature transparency across sites without the need for redundant hardware. In the event of a power outage or switch failure, users can automatically failover to another location’s switch, retaining full communications capabilities and securing business continuity.


  • Weight – 3.2kg
  • Dimensions – 17.5 W x 2.9 H x 14.4” D (445 x 73 x 365mm)
  • Operating Temperature – 32° to 104°F (0° to +40°C). 95% relative humidity, non-condensing
  • Power Supply – 100-240V AC, 50/60Hz, 81-115VA, 2.5A maximum


  • E911
  • PIN-restricted terminals
  • CLI call-back for Remote Access
  • Integral Firewall
  • Network Address Translation (NAT)
  • PAP/CHAP authentication protocols
  • Time profiles
  • VPN support
  • System Management Audit Trail


  • Q.Sig Networking over T1 and IP
  • Uniform Dial Plan
  • Preferred Edition Networked Messaging
  • Proactive remote monitoring via SNMP
  • VPN support – IPSec or L2TP
  • SIP trunking to low-cost Internet Telephony Service Providers (ITSP)
  • Multi-site option (up to 32 sites) features such as Busy Lamp Field, Paging, Desk-to-desk calling, Calling/connected name and number, Hold and Transfer, Centralised Voicemail, Internal Directory, Absent Text Message, Anti-Tromboning, Remote Hot-Desking and Distributed Hunt Groups

Additional information

Weight 3.2 kg
Dimensions 36.5 × 44.5 × 7.3 cm


There are no reviews yet.

Be the first to review “Avaya IP500 Office V2 Control Unit”

Your email address will not be published. Required fields are marked *

Original price was: £575.79.Current price is: £366.78. ex. VAT (@20%)

Out of stock